Get the App | DriveMax Tow

Put it on your phone

Two minutes, once. Drivers: use the phone that rides in the truck.

The DriveTow driver app: a call as a checklist that checks off as you go

On an iPhone

Open Safari and go to the sign-in page: drivemaxdms.com/platform/login/
Tap the Share button — the square with the arrow pointing up, at the bottom of the screen.
Scroll down the list and tap Add to Home Screen.
Tap Add in the top right. The DriveMax Tow icon is on your home screen.
Open it from that icon and sign in with the login your company gave you.

On an Android

Open Chrome and go to the sign-in page: drivemaxdms.com/platform/login/
Tap the ⋮ menu in the top right.
Tap Add to Home screen — some phones call it Install app.
Confirm, and the DriveMax Tow icon lands on your home screen.
Open it from that icon and sign in with the login your company gave you.

On the dispatch computer: open the sign-in page in Chrome or Edge and click the small install icon at the right end of the address bar (or open the browser menu and choose Install). The board gets its own window and its own icon on the desk — no browser tabs to hunt through.

The icon is just a door

If the icon ever gets deleted — a new phone, a pocket mishap, a cleanup — nothing is lost. Your calls, your board and your account don't live on the phone; they live with DriveMax. Open the sign-in page in the browser again, sign in, and Add to Home Screen one more time. The door is back, and everything behind it is right where you left it.

Drivers: make sure your phone rings

A call alert you never hear is a call somebody else tows. The first time you open the app from its icon, take thirty seconds on these:

Let it send notifications. Tap Allow when the phone asks. On an iPhone, you can also open Settings → Notifications, find DriveMax Tow, and turn on Allow Notifications and Time Sensitive. If you use Focus or Do Not Disturb, add DriveMax Tow to the apps allowed through.
On Android, open Settings → Apps, find the app (or Chrome), set notifications to Alerting / pop on screen, and set Battery to Unrestricted — otherwise the phone may hold your alerts back to save power.
Location: allow it while using the app. That's what puts you on the map and stamps your on-scene photos with where you really were.
Keep the ringer up while you're on duty — and know that if you don't answer an alert, a real phone call follows right behind it.

Questions

I don't see "Add to Home Screen" on my iPhone

Make sure you're in Safari — not Chrome, and not a private window. Tap Share and scroll all the way down the list; it's further down than you'd think.

It opened in the browser instead of full-screen

Open it from the home-screen icon, not from a bookmark or an old browser tab. The icon is what runs it full-screen like an app.

Do I need to update it?

No. New versions arrive on their own — there's no store visit and nothing to download. If it ever looks out of date, close it completely and open it again from the icon.

I forgot my password

On the sign-in page, choose Forgot your password? and reset it with a code. Drivers: if you're stuck, your owner or dispatcher can point you right.